Research shows that 80% of communication is non-verbal. But few people are trained in effective non-verbal skills. To fill this gap, Michael Grinder, trainer, author, and expert in non-verbal communication, has drawn on his 40 years of research to organize non-verbals into 21 patterns. Using his fresh system, facilitators, trainers, consultants, and anyone who works with groups can learn how to communicate more strategically with their eyes, voice, body and breathing, and be able to predict the effect of their communication on others. Michael’s discoveries remove the veil that has long hidden the nuts and bolts of non-verbal communication. By learning these essentials, group leaders can predict ahead of time how their style, and others’ styles, will influence the outcome of communication. During this one-hour interview, the following questions are discussed:
- Discovery. What led to your discoveries in the field of non-verbal communication.
- Verbal vs. Non-Verbal Communication. What is the connection between the verbal and non-verbal level of communication?
- Professional Development. How does understanding non-verbals support our professional development?
- “Pentimento”. Explain your new system for understanding and coding non-verbals.
- Breathing. What role does breathing play in communication?
- Non-verbal Intelligence. What is it? What are benefits of having it?
- Implementation. How do you use follow-up support to protect our participant’s investment in training?
- Group Dynamics. How do we create the kind of healthy groups where people are not only accepted, but also held accountable for results?
- Cats and Dogs. How does the analogy of cats and dogs help us understand ourselves and read individuals and groups?
- MP3 recording of interview
- Written notes summarizing the highlights
About Michael Grinder: Michael is the brother of John Grinder, the co-founder of NLP. He was professionally raised with the philosophy and the personal mentoring of Carl Rogers–the guru of “unconditional acceptance.” Michael taught school for 17 years, including several years in Watts in Los Angeles. That was a rich learning experience! While working in a middle school in Washington State, he was chosen as runner up for Washington’s teacher of the year award. Since leaving the public schools, Michael has become known as a pioneer in the field of non-verbal communication; he has authored 12 books–some translated into six languages. In his work on four continents, and after seeing people forget most of what they learn in other trainings, Michael has become fiercely committed to the importance of supporting people after their initial training through follow-up coaching and long term mentoring.
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